Introduction
trygantisapp ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website trygantisapp.tech and use our services.
Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it. By using our website or services, you acknowledge that you have read and understood this Privacy Policy.
Information We Collect
Information You Provide Directly
We collect information that you voluntarily provide to us when you:
- Fill out contact or booking forms on our website
- Subscribe to our newsletter or communications
- Request information about our services
- Engage with us during consultations
This information may include your name, email address, and any other information you choose to provide in your messages to us.
Information Collected Automatically
When you visit our website, we may automatically collect certain information about your device and your visit, including:
- IP address and general location data
- Browser type and version
- Operating system
- Pages visited and time spent on those pages
- Referring website or source
How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and provide requested services
- To schedule and manage consultations
- To send administrative information, such as appointment confirmations
- To improve our website and services based on user behaviour
- To comply with legal obligations
- To protect our rights and prevent misuse of our services
Legal Basis for Processing
Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:
- Consent: When you have given clear consent for us to process your personal data for a specific purpose
- Contract: When processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract
- Legitimate Interests: When processing is necessary for our legitimate interests, provided those interests are not overridden by your rights
- Legal Obligation: When processing is necessary to comply with a legal obligation
Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:
- Service Providers: With trusted third parties who assist us in operating our website and conducting our business, subject to confidentiality agreements
- Legal Requirements: When required by law, court order, or governmental authority
- Business Transfers: In connection with a merger, acquisition, or sale of assets, with appropriate notice to affected individuals
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. The retention period may vary depending on the context and our legal obligations.
When determining the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure, and applicable legal requirements.
Your Rights
Under the GDPR and Danish data protection law, you have the following rights:
- Right of Access: The right to request copies of your personal data
- Right to Rectification: The right to request correction of inaccurate or incomplete data
- Right to Erasure: The right to request deletion of your personal data under certain circumstances
- Right to Restrict Processing: The right to request restriction of processing in certain situations
- Right to Data Portability: The right to receive your data in a structured, commonly used format
- Right to Object: The right to object to processing based on legitimate interests
- Right to Withdraw Consent: The right to withdraw consent at any time where processing is based on consent
To exercise any of these rights, please contact us using the details provided below.
Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
International Transfers
Your information may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data outside the EEA, we ensure appropriate safeguards are in place to protect your personal data in accordance with GDPR requirements.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page with an updated revision date.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:
trygantisapp
Østergade 42, 3rd Floor
1100 Copenhagen K
Denmark
Email: [email protected]
You also have the right to lodge a complaint with the Danish Data Protection Agency (Datatilsynet) if you believe your rights have been violated.